Privacy policy

PRIVACY POLICY

Mi Nina Kids

Date: 22/06/2026

These Privacy Policy Conditions form an integral part of the GTC.

They transparently describe how the Seller processes the Customer's personal data when they visit the website www.minina.ch or use its online shopping services (hereinafter collectively the "Services"). Mi Nina Kids uses the Shopify e-commerce platform to market its products and provide its Services.

1. Data Controller

The legal controller for the processing of data collected on this site is:

  • Business Name: Mi Nina Kids - Georgina Vinardell Requena

  • Email Address: info@mininakids.ch

  • Postal Address: Minina Kids, Case Postale, 1180 Rolle

  • UID Number (Switzerland): CHE-188.386.756

2. Personal Data Collected

The following Customer data may be collected:

  • Identity and contact data: last name, first name, billing address, delivery address, telephone number, and email address.

  • Transaction data: purchase history, products ordered, payment details, delivery arrangements, and merchandise return history.

  • Customer account data: login credentials, passwords, display preferences, and communication preferences.

  • Technical and navigation data: IP address, internet browser type and version, time zone, types of cookies installed, device used, and approximate geolocation data.

  • Usage data: information on how you navigate our site, pages viewed, products viewed, and your overall interactions with the interface.

  • Communications: content of your exchanges by email or via contact forms with our customer service.

3. Legal Basis for Processing

The Customer's personal data are processed in accordance with the FADP (Federal Act on Data Protection), on the following bases:

  • Contractual performance: management and processing of orders and deliveries;

  • Legal obligation: accounting and tax obligations;

  • Legitimate interest: ensuring security and improving services;

  • Consent: for marketing purposes and non-essential cookies.

4. Purposes of Processing

The Customer's personal data are used to:

  • Process orders and payments;

  • Manage customer accounts;

  • Ensure delivery and after-sales service;

  • Improve services and user experience;

  • Prevent fraud and secure the website;

  • Send marketing communications (with consent);

  • Comply with legal obligations.

5. Cookies and Tracking Technologies

Cookies are used for the following purposes:

  • Website operation (necessary);

  • Analysis and statistics;

  • Personalization and advertising.

The Customer can manage their preferences via a cookie banner.

6. Data Recipients and Transfer

The Customer's personal data may be shared with:

  • Shopify (host and primary processor), in accordance with the following policy: https://www.shopify.com/legal/privacy ;

  • Payment, delivery, IT, or marketing service providers;

  • Authorities in the event of a legal obligation.

All data processors are contractually committed to respecting the protection of the Customer's data.

7. International Transfers

The Customer's personal data may be transferred outside of Switzerland.

In such cases, the following appropriate safeguards may apply:

  • Standard contractual clauses;

  • Adequacy decisions.

8. Links to Third-Party Websites

Any liability of the Seller is excluded regarding the privacy practices of external websites accessible through its site.

9. Data Retention Period

The retention period for personal data varies as follows:

  • Customer account data: retained for as long as the account remains active. If the account remains inactive for a period of 3 years, the data will be deleted or anonymized.

  • Financial and billing data: retained for the legal duration of 10 years from the closing of the relevant financial year.

  • Marketing data: retained until consent is withdrawn.

10. Customer Rights

The Customer has the following rights regarding their personal data, unless there is a legitimate reason or legal obligation to the contrary:

  • Right of access;

  • Right to rectification of inaccurate, incomplete, or obsolete data;

  • Right to erasure;

  • Right to restriction of processing;

  • Right to data portability (transfer of data to another provider);

  • Right to object to data processing for justified reasons;

  • Right to withdraw consent.

Any request must be addressed by email to: info@mininakids.ch. Proof of identity may be required.

11. Protection of Minors' Data

As the Seller's Website is intended for adults according to the GTC, personal data belonging to minors cannot be voluntarily collected.

12. Data Security

The Seller implements customary technical and organizational measures to protect the personal data of its Customers.

However, data security cannot be fully ensured and guaranteed, particularly in the event of a cyberattack or hacking.

13. Complaints

In the event of a complaint, the Customer may contact the Seller at: info@mininakids.ch.

They may also contact the Federal Data Protection and Information Commissioner (FDPIC).